Zambia is sparsely populated and most of the population lives in the capital Lusaka and the mineral-rich Copperbelt region. Home to more than 70 different ethnic groups, Zambia is a multicultural society.
Expats coming from more developed countries are likely to experience a fair amount of culture shock in Zambia. For an inexperienced expat, in particular, the most profound adjustment will be to the poverty endemic to the country.
Poverty in Zambia
Although the country’s economy has improved in recent years, much of Zambia’s infrastructure remains underdeveloped and expats may have to adjust to life without many of the luxuries they have back home. Many roads are not paved and power and water supplies can be unpredictable, even in Lusaka, where it is not uncommon to experience power blackouts; a generator is therefore essential for any expat's home.
The sharp contradictions between the haves and the have-nots are highly noticeable in Zambia. Within a few miles, one can see the transition from rural mud huts and poor shantytowns to sprawling mansions and glitzy shopping malls, with a swathe of luxury vehicles lined up outside.
Time in Zambia
Expats living in Zambia will need to learn some patience when it comes to making arrangements and attending meetings or social engagements. Time is sometimes a vague concept in Zambia and Zambians often have a very relaxed attitude to punctuality. Meetings and social functions often start late and expats should not expect any apologies for tardiness.
Communicating in Zambia
English is the official language in Zambia and most expats will therefore not struggle with a language barrier. Nevertheless, those living in more rural areas of Zambia will likely encounter those who do not speak or understand English and they should take the time to learn some key phrases of the local dialect.
Zambians are quite formal and prefer to be addressed formally; greetings are extremely important and will be reciprocated. Politeness is highly respected in Zambian culture, and requests after a person’s wellbeing are the typical start to a conversation.
Further reading
►For more on the local customs and etiquette, see Doing Business in Zambia
Expat Experiences
"I am well travelled so I didn’t experience culture shock when I moved to Zambia. With all necessary precautions and experience, everybody can manage quite easily."
Read more about Belgian expat Jacques's experiences in Zambia.
Are you an expat living in Zambia?
Expat Arrivals is looking for locals to contribute to this guide, and answer forum questions from others planning their move to Zambia. Please contact us if you'd like to contribute.
Expat Health Insurance
Cigna Global
Cigna Global can tailor an international health insurance plan to perfectly fit the needs of you and your family. With 86 million customers in over 200 countries, Cigna Global has unrivalled experience in dealing with varied and unique medical situations and delivering high standards of service wherever you live in the world.
Moving Companies
Moving Internationally?
Sirelo has a network of more than 500 international removal companies that can move your furniture and possessions to your new home. By filling in a form, you’ll get up to 5 quotes from recommended movers. This service is free of charge and will help you select an international moving company that suits your needs and budget.
Free Moving Quotes
ReloAdvisor is an independent online quote service for international moves. They work with hundreds of qualified international moving and relocation companies to match your individual requirements. Get up to 5 free quotes from moving companies that match your needs.