Keeping in Touch in the Philippines

Communication in the Philippines can be a breeze, especially since the country is often called the ‘social media capital of the world’. There is no systematic censorship on social media, so you’ll easily stay connected.

You may find internet speed hit-and-miss, as the Philippines frequently lands in the lower half of global connectivity rankings. The government and private sector are investing in new infrastructure projects, though, which should improve online access across the archipelago.

Internet in the Philippines

The internet is an essential part of everyday life in the Philippines and comes in several forms. Fibre broadband is increasingly common in major cities, with some providers offering speeds that surpass what you might expect in the region. Mobile broadband is widespread, too, with 4G and budding 5G networks covering much of the population.

There can be a stark contrast between areas with robust fibre connections and those still relying on older DSL or cable infrastructure. Public Wi-Fi schemes are spreading, and you can often find free Wi-Fi hotspots in urban public buildings or parks, although coverage in remote areas can be patchy.

The biggest internet providers include PLDT, Globe Telecom and Converge Fibre. If you’re renting accommodation in the Philippines, keep in mind that Wi-Fi is usually not included in your rent and is billed separately.

Landlines and mobile phones in the Philippines

Landlines and mobile phones in the Philippines are a cornerstone of daily life. PLDT remains the leading provider of landline services, although you may find limited coverage in some rural spots. You’ll need a tenancy agreement and other paperwork to install a landline.

Smart (under PLDT) and Globe Telecom dominate the mobile market, offering both prepaid and postpaid plans. Dito Telecommunity has also emerged as a new competitor, aiming to drive service quality up a notch. Many people prefer prepaid SIMs for flexibility and simplicity. Mobile contracts can require proof of residence, employment and sufficient income. Long-distance calls can be pricey, so do keep an eye on your bill when dialling abroad.

SIM card registration is mandatory in the Philippines, so you’ll have to provide valid identification and personal details before getting connected. An eSIM might be a good choice if you want convenience. These digital SIMs let you switch plans without juggling physical cards. They’re increasingly popular among business travellers and frequent flyers.

Useful links

• PLDT
• Smart Communications
• Globe Telecom
• Dito Telecommunity

Postal services in the Philippines

Postal services in the Philippines are primarily handled by PHLPost, the country’s government-owned postal corporation. Each region has a designated postal code, but delivery times can vary significantly, especially for international shipments.

PHLPost has recently upgraded its services to improve reliability. The new EMS Next Day Delivery aims to speed up urgent mail and parcels, particularly in Metro Manila. Advanced scanning technology has also been introduced, allowing for more accurate tracking and real-time updates, making international mail more transparent and efficient.

Many people prefer private couriers for reliability and faster delivery. Leading providers like LBC Express and 2GO Express have extensive nationwide networks, while new players such as Amigo are gaining traction with user-friendly digital platforms and competitive service options. E-commerce has driven improvements in tracking, delivery times, and customer service, with courier companies investing in better logistics and technology.

English-language media in the Philippines

English-language media in the Philippines is widely available, whether you prefer traditional newspapers, cable television, or streaming services. Major cable providers such as SKY and PLDT offer packages that include international news, sports, and entertainment channels from the US and UK.

Streaming has taken off in recent years, with global platforms like Netflix, Disney+, and Amazon Prime Video available in the country. Newer services have also entered the market – Max by Warner Bros. Discovery launched in late 2024, bringing HBO, DC Universe, and Warner Bros. content under one roof. Local streaming platforms such as Blast TV offer English-language programming from major studios like NBCUniversal and Paramount.

Print media still holds its ground. The Philippine Daily Inquirer and The Manila Standard remain among the most widely read English newspapers, both in print and online. Many international publications are also accessible digitally.